Kroll’s Security Incident Involving Claimant Data/Steps to Protect Yourself

In re: Genesis Global Holdco, LLC, Case No. 23-10063,
United States Bankruptcy Court for the Southern District of New York

There has been a third-party security incident that may have impacted some of your personal data submitted in connection with the claims process in the above-referenced chapter 11 case. This e-mail provides important information that can help protect you against misuse of this information. We encourage you to read this content carefully.

It appears that on or about Saturday, August 19, 2023, an attacker conducted a SIM swapping attack against T-Mobile US and gained control of a mobile phone number belonging to an employee of Kroll Restructuring Administration LLC (“Kroll”), the Claims Agent for the Genesis bankruptcy proceeding. As a result, the attacker appears to have accessed files stored online in Kroll’s cloud-based systems, including files that may have contained information about you, such as your name, address, email address, and your claim(s) against the Genesis Debtors. When Kroll became aware of the incident, it acted quickly to secure the impacted Kroll account and launched an investigation. There is no evidence that the attacker accessed any other Kroll accounts or systems. This attack on T-Mobile and Kroll did not affect any Genesis systems or Genesis digital assets.

The attacker might use this information in a further scam, for example in phishing e-mails to try to trick you into giving up control over your cryptocurrency accounts, wallets, or other digital assets.

You can help maintain the security of your accounts and digital assets by remaining vigilant and taking certain steps, including the following:

• Never share your passwords, seed phrases, private keys, and other secret information with untrusted individuals, applications, websites or devices.
• Always verify information that you receive from any other website about the Genesis bankruptcy case or your claim by visiting the website of the Claims Agent, Kroll Restructuring Administration LLC: https://restructuring.ra.kroll.com/genesis or contacting Kroll Restructuring Administration at: [email protected].

The Court presiding over the Genesis bankruptcy case (the United States Bankruptcy Court for the Southern District of New York), Kroll, and Genesis will never ask or require you to do any of the following in connection with the processing of bankruptcy claims or the distribution of Genesis assets:

• Link a cryptocurrency wallet to a website or application
• Provide your seed phrase or private keys
• Download any software or use a particular wallet application
• Provide your password over email, text message, or over the phone
• Provide personal identifying information, such as your birthday or social security number, over email, social media or in any manner other than as described in a Court-approved process posted to Kroll Restructuring Administration’s case website or the Court’s docket

Please know that any distribution of Genesis assets will only be at the time and in the manner established by the Court. Information about the Court’s orders can be found at the website of the Claims Agent, Kroll Restructuring Administration LLC: https://restructuring.ra.kroll.com/genesis/.

If you have any questions, receive any suspicious communication, or wish to verify the authenticity of communications that are purported to be from individuals associated with the Genesis bankruptcy case, you should immediately contact: [email protected].